How does it work
You pick toys from the catalogue and build a set — as many as fit your membership. You send a request, we confirm it and get the set ready.
Then we deliver, or you pick it up yourself. The membership runs for 4 weeks, and during that time you can swap the toys up to twice — whenever it suits you, not on a fixed schedule.
What age are the toys for
From birth to 5 years. We have a handy age filter.
What are points
A measure for a toy: from 0.5 to 4 points. It depends on what the toy originally cost, its condition and what comes with it.
A membership gives you a number of points to fill with toys, however you like. Return a toy and its points are free again.
How much is a membership
One membership — 5 points of toys for 4 weeks. The price and what is included are on the Membership page.
How long do we keep the toys
For the whole membership period — 4 weeks. You can swap the set earlier whenever you like — up to twice, at no extra charge.
A day before the date our Telegram bot will remind you, so you do not have to keep it in your head.
When and where do you deliver
Within 3 days of your request. Delivery costs 250 RSD per trip. We agree the exact time the day before — it depends on the courier’s route that day.
You can also collect the toys yourself in Novi Sad — please arrange the day, time and address in advance. With self-pickup a membership costs less; the price is shown on the Membership page.
What if a toy is not available
Press “Hold” on its page and you join the queue. As soon as the toy comes back, the bot writes to you and we keep it for you for three days.
What if something breaks or a piece goes missing
Tell us — we will sort it out calmly. Toys travel from family to family and traces of play appear on them, that is normal.
We keep a list of what is in every box, so if a piece is missing it is better to say so straight away: the next family should get a complete set.
Are the toys cleaned between families
Yes. Every item is washed and checked for completeness before it goes out again.
Can I rent something without a membership
Yes — strollers, car seats, the playpen, scales and the large climbing frames are rented by the day and do not use points. That is the Rental section.
From 7 days — 30% off, from 14 days — 50% off.
How do I change or cancel a request
Just write to us on Telegram. Until the set is packed, anything can be changed.
My iPhone offers to “reduce privacy protections” — is that normal?
Yes, everything is fine. That is a standard Safari message: since autumn 2025 Apple has turned on stronger privacy protection for everyone everywhere, and the notice pops up when you reload a page on all kinds of sites, not only ours.
It does not mean the site is unsafe or broken. You can simply close it — the page underneath works normally. We do not track you: there are no analytics, no ads and not a single third-party script on this site.
Did not find an answer? Build a set in the catalog and send a request, we will explain everything.
